Goods are dispatched within 48 hours after full payment has been received. Please note we have a minimum order value of £100 (excluding VAT).
Any item received in damaged condition or wrong item shipped, any shortages or miscount, please notify us within 7 days of receipt. We will arrange replacement after receiving the damaged good in the original conditions and with labels on. Alternatively, we offer refunds in the form of a credit note which will be issued via e-mail.
Any item damaged within 7-28 days purchase from the shipping date, we exchange the item with same style (subject to availability) or different item.
We do not refund or exchange any item which has been used already.