Goods are dispatched within 48 hours after full payment has been received. Please note we have a minimum order value of £100 (excluding VAT).
Any item received in damaged condition or wrong item shipped, any shortages or miscount, please notify us within 7 days of receipt. We will arrange replacement after receiving the damaged good in the original conditions and with labels on. Alternatively, we offer refunds in the form of a credit note which will be issued via e-mail.
We do not refund or exchange any item which has been used already.